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MCM Tech Solutions was founded on a simple idea: small businesses deserve the same quality of IT support — and the same custom software capabilities — that big companies take for granted.
MCM Tech Solutions started where the best MSPs always start: with a guy who was tired of watching small businesses get burned by mediocre IT providers.
After years working both in-house IT roles and at larger MSPs, founder Mike Mangold saw a pattern. The big providers treated small clients like an afterthought. The small providers couldn't deliver the technical depth those same clients needed when something hard came up.
Mike started MCM to do both — combine the personal, accountable service of a local shop with the deep technical capability you'd expect from a much larger firm. That meant building a team that could not only manage your network, but actually write software when the situation called for it.
Today, that combination is exactly what sets MCM apart. We're the only MSP in our area that also ships production SaaS software — like WatchPoint PD, currently in use at police departments across Camden County and beyond.
They show up in how we answer the phone, how we write our service agreements, and how we handle the stuff nobody wants to talk about.
If we don't think a solution is right for you, we'll say so — even if it means a smaller sale. The long-term relationship matters more than this month's MRR.
Slow IT is broken IT. We measure ourselves on how fast we resolve issues, not how many tickets we close. Our average response time is under 15 minutes.
We're engineers, not script-runners. When something's actually hard, we don't escalate to a vendor — we fix it. Most MSPs can't say that.
We live and work in the same community as our clients. There's no offshore call center, no anonymous ticket queue. You call MCM, you get MCM.
Schedule a free 30-minute consultation. We'll review your current setup, identify gaps, and show you exactly how we'd help — no obligation, no sales pitch.